Monday, February 28, 2011

Looking forward

I've found that in the blink of an eye 5 years can go by... let alone a school year.  I know it's hard to believe but it's time to start planning for the 11-12 school year already.

If your SD is opening or closing a school next year, or you need to look at cutting routes you need to book a GoToMeeting appointment ASAP to get your students' grades rolled over and then start the work for planning your new routes.

Even if you don't have big changes this year, its a good idea to get your roll over done soon so you aren't stressed with a time crunch later.

Friday, February 18, 2011

Holiday Notice

Just to let everyone know, our office will be closed on Monday, February 21, 2011 for President's Day.

If you have an urgent BUSTOPS support issue, please e-mail and someone will return your call.

Have a great long weekend!

Tuesday, February 15, 2011

Last Support Talk




For Users of BUSTOPS by MicroAnalytics, February, 2011

Out With the Old, In With the New

We are pleased to announce the launch of the revised website!  And, excited to inform you of the start of our new BUSTOPS Support Blog.

The new blog will be replacing the BUSTOPS User Login and Support Link sections of the previous BUSTOPS web site.  It also will replace our “Support Talk” newsletters.

Our blog can be accessed through a link on the website.  I’m looking forward to be communicating with you more frequently about topics that arise.  I trust you will find it informative and useful.

If you wish to discuss any of the ideas in this Support Talk please call us at 416-691-1222.

If you have any questions please call customer service at (416) 691-1222


1971 Queen St. East,

Suite 103       

                                                                                                                                Toronto, ON
                                                                                                                                M4L 1H9

Monday, February 14, 2011

Changing Bus Numbers

Just a quick reminder, when you need to change a route to a new bus... don't force the change into the student records.  The change needs to be made to the stops - by moving them to the correct route in Route Analysis.  Otherwise, oops, you'll be calling for help because you changed the students to their new route but the route still prints on the old bus.

Hope this helps you with planning your 2011-2012 routes.

Wednesday, February 9, 2011


Welcome to my new Support Blog.  It's to replace the Support Link section of our website and the "Support Talk" we used to e-mail periodically.  And the launch of my blog coincides with the launch of our revamped website.

Hope you enjoy them both.  As you can tell I'll be posting info and tidbits about BUSTOPS, as well as a some personal antidotes for fun. 

Until next time...


I'm now LIVE with a feed through BUSTOPS.COM.  Guess we'll see how this goes.

Dishwasher Challenge

My dishwasher works now, but check out what happened...

On the weekend we received a safety notice for our dishwasher that the model we have has caught on fire when being used. 

Today, I called the 800 # for the company and got a message that the wait times are very long, it suggested people try the web site.  I went to the web site and when I tried to enter my e-mail address, as it asked I got an error message telling me to call the 800 #.  I called the 800# again, waited on hold for approx 40 minutes, spoke to a lady who confirmed that the dishwasher needs to be fixed... then she put me on hold, presumably to book the service call and when she went to pick the line back up, I got disconnected.

Now I am in a quandary, do I call again and how long will I be on hold this time and will I be disconnected again or do I try to contact someone local and see if they can book the appointment themselves...

Can't remember exactly how I finally got this resolved, but thank goodness it's working!

Monday, February 7, 2011

New Blog

So, this is my new blog to replace the Support Link section of our web site. 

I'm excited about finding out what all this "blogging" is about and be in touch with everyone on a more regular basis.

Check soon for another post.
Take care!